We focus on 3 key areas to measure our company's sustainability:

Organic Growth
This is the first of the six business KPIs Wolters Kluwer publishes for the market and other stakeholders. Achieving solid organic growth from within, driven by our sustainable undertaking to help professionals be more efficient, is a sign of a responsible and successful business. To show that sustainability is at the heart of what we do, as well as to establish a clear link between the business and sustainability, organic growth is included as a ‘sustainable’ KPI and will continue to be at the heart of management focus.

Percentage revenue from digital products
Wolters Kluwer derives revenues from hardcopy and digital products. The higher the percentage of digital products, the lower the impact of the company on the environment. This KPI combines operational excellence with environmental sustainability.

Percentage of employees who receive a performance appraisal
We know that our people drive our success. We believe in mutual responsibility for driving results and career development. People can only develop if they receive regular feedback. The company strives to increase the number of employees who receive a performance appraisal aligned with both employee development needs and Wolters Kluwer’s global business strategy.